We provide one sauna towel per guest which should be used for sitting on the sauna to protect the wood and hygiene of others; we recommend bringing an extra shower towel for the end of your session, these can also be purchased at reception. 

Please bring a reusable water bottle (no glass is allowed) as we provide still and sparkling water, there are cups available if you need. Glass is strictly prohibited for use in the bathhouse and guests may be asked to leave if this is not adhered to. We recommend bringing a wet bag for after your session.

All guests are required to wear swimwear or bathing attire. For your comfort and safety, we also advise removing any jewellery before using the facilities.

We ask that you arrive at least 10 minutes early to allow time for check-in and settle in.

Bookings are highly advised and can be made via our booking platform or if you require further assistance please contact our customer service team at info@38thebathhouse.com

Please note walk-ins are subject to availability.

You can book online by clicking the ‘BOOK NOW’ buttons throughout our website, you can also contact our customer service team.

Yes! We offer a range of treatments with industry-leading therapists. Please note we have one treatment room, so only one treatment can be done at a time. Back-to-back appointments can be arranged. 

Absolutely. 38° The Bathhouse can be privately hired for brand launches, creative shoots, intimate gatherings and team connection experiences. Please reach out to our team to learn more here.

Yes! Our pricing varies depending on the time and day: $39 for early weekday sessions before 8:00 am, $49 for mid-week sessions (Monday to Friday) and $59 on weekends (Friday to Sunday).

Yes, you can book online for up to 6 people. For groups larger than 6, please contact our customer service team via the contact form here.

A bathhouse offers a unique, social and community-focused relaxation experience. Unlike a traditional spa, it features a range of self-serve amenities that you can move through at your own pace. While spas are often a special treat, visiting a bathhouse can be a wonderful part of your regular wellness routine.

Yes! Paid parking is available via Wilson Parking, with some free options nearby depending on the time of day.

Guests aged 15 to 18 are welcome but must be accompanied by an adult. Those 18 and over are welcome to enjoy the facilities independently.

We’re unable to accommodate guests who are pregnant, as our facilities involve significant fluctuations in core body temperature. If you have a medical condition, we recommend obtaining clearance from your GP before booking.

We ask that phones, cameras, and any recording devices are not brought into the bathhouse. We encourage all guests to disconnect and unwind, all phones should be safely stored in the lockers provided within the change amenities.

Not regularly, the bathhouse is a mixed environment and welcomes all guests during our regular opening hours.

No, you do not need to be a member to visit. 

No, for health and safety reasons we don’t provide any electrical appliances such as hairdryers, straighteners or curling tongs, as our facilities involve water exposure.

We understand that plans can change.

Bathhouse bookings: please cancel with at least 12 hours notice.
Massage and facial appointments: we ask for 24 hours notice.